Last updated: 4/3/2025
All orders are processed within 1-3 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or telephone.
Shipping charges for your order will be calculated and displayed at checkout. We offer various shipping options:
Delivery delays can occasionally occur due to carrier issues or weather conditions.
You will receive a Shipping Confirmation email once your order has shipped, which will include a tracking number that will allow you to track your shipment online. The tracking information may not be available immediately but should be updated within 24-48 hours after receiving the shipping confirmation email.
We currently ship to most countries worldwide. International shipping rates are calculated at checkout based on shipping address and package weight. Please note that you may be responsible for duties, taxes, and customs clearance fees. These charges vary by country and are not included in the shipping cost.
International orders typically take 7-21 business days to arrive depending on the destination country.
Nood is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.
If you have any questions about our shipping policy, please contact our customer service team at support@shops-support.com.
548 Market St #14148, San Francisco, CA 94104 USA
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